Privacy Policy

Overview

This Privacy Policy explains how Elk Grove Water Restoration ("we," "us," or "our") collects, uses, and protects information when you visit our website or contact us about water damage restoration services. We are a local restoration company serving Elk Grove and the greater Sacramento County area, and we take the privacy of the people who visit our site seriously.

Information We Collect

We collect information you provide directly to us, such as your name, phone number, email address, property address, and details about your water damage situation when you fill out a contact form or call us. We may also collect standard technical information automatically when you visit our site, such as your browser type, device type, and pages viewed, typically through cookies or similar technologies.

How We Use Your Information

We use the information you provide to respond to your inquiry, schedule and provide restoration services, communicate with you about an active or upcoming job, and, where relevant, provide documentation to support an insurance claim. We do not sell your personal information to third parties.

Sharing Your Information

We may share information with your insurance company or adjuster when you\'ve asked us to assist with your claim, with subcontractors or trade partners directly involved in your restoration job, and as required by law. We do not share your information with third parties for their own marketing purposes.

Cookies and Website Analytics

Our website may use cookies or similar technologies to understand how visitors use the site and to improve its performance. You can control cookies through your browser settings; disabling them may affect some site functionality.

Data Security

We take reasonable measures to protect the information you share with us, though no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Your Choices

You can contact us at any time to ask what information we have on file, to request corrections, or to request that we delete information we\'re not otherwise required to retain (for example, for insurance documentation or legal purposes).

Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent revision.

Contact Us

Questions about this Privacy Policy can be directed to help@elkgrovewaterrestoration.com or (916) 778-3228.